The Complete RevOps Glossary

All terms > Point of Contact (POC)

Point of Contact (POC)

The individual who is primarily responsible for their company’s relationship with a service provider. This is typically the main contact for an account, and the person an AE, AM, or CSM would engage most with.

Related blog posts

Blog Post

Using asynchronous actions in a Flow

This post is part of a technical series to help Salesforce Admins automate business processes using Flow. We're very excited to feature a new guestfal... Read Post

Blog Post

Fit and timing and how to better manage SDR books

Sales management is about making sure the right rep takes the right action with the right account at the right time. A big part of that comes down tof... Read Post

Blog Post

Migrating from Workflow Rules to Flow

You’ve heard the news from Salesforce events over the past year, and now you see a visual reminder whenever you interact with workflow rules infalse Read Post